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Privacy Policy

PRIVACY POLICY

Last Updated: July 20, 2026

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). We collect this information in two main ways:

  • Information You Provide Voluntarily: This includes your name, email address, phone number, physical property address, and details about your home project when you use our text line, fill out our "Contact Us" form, or request a "Free Estimate".

  • Information Collected Automatically (Cookies and Tracking Pixels): When you visit the Site, our servers may automatically log your IP address, browser type, operating system, access times, and the pages you viewed before and after accessing the Site. We also use specific third-party tools to analyze traffic and optimize our marketing campaigns:

    • Google Analytics: We use Google Analytics to track and analyze website traffic, user interactions, and demographic data. This data helps us understand visitor behavior to improve our online experience. Google operates independently and has its own privacy policies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

    • Meta Pixel (Facebook/Instagram Pixel): We use the Meta Pixel to track visitor actions on our Site. This allows us to measure the effectiveness of our advertisements, optimize our marketing, and deliver targeted promotional posts on Facebook and Instagram to audiences who have visited our website.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with premium interior and exterior home solutions. Specifically, we use your data to:

  • Schedule consultations and provide accurate, free project estimates.

  • Deliver, complete, and manage our core installation services, including windows, doors, siding, roofing, gutters, painting, and drywall.

  • Respond to your inquiries, text messages, phone calls, or customer service requests.

  • Future Communications and Marketing: We may use your email address to contact you with future communications, including company newsletters, seasonal home maintenance tips, and promotional posts highlighting exclusive discounts, new product offerings, or special financing options.

  • Manage customer accounts, process billing, and send project updates.

  • Improve website functionality, optimize marketing campaigns, and monitor site security.

3. Sharing and Disclosing Your Information

We do not sell, rent, or trade your Personal Information to third parties. We take pride in handling our remodeling projects through our own family-owned business and dedicated craftsmen. We may share your data only in the following limited scenarios:

  • Third-Party Service Providers: We may share data with trusted tech vendors who help support our business infrastructure, such as payment processors, website hosts, or internal CRM software platforms.

  • Legal Obligations: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of our business, clients, or others.

4. Data Security and Retention

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, please note that no electronic transmission over the internet or via mobile communication can be guaranteed 100% secure.

We retain your information only as long as necessary to fulfill business obligations, manage your service warranties, or comply with legal and tax reporting requirements.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your data, including the right to access, correct, or request the deletion of your Personal Information.

  • Opting Out of Email Marketing: You can opt out of receiving our promotional emails and future communications at any time. To unsubscribe, simply click the "Unsubscribe" link located at the bottom of any marketing email we send you, or reply directly requesting removal. We will process your opt-out request promptly and within ten (10) business days, as required by law. Opting out of marketing emails will not prevent us from sending you transactional, project-related communications regarding ongoing contract services or active warranties.

  • Opting Out of Text Communications: You can opt out of our text lines at any time by replying "STOP" to any mobile message.

  • Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

6. Children's Privacy

Our services are intended for adults, property managers, and homeowners. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will delete it immediately.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

  • Business Name: Indiana Quality Home Exteriors

  • Mailing Address: 1262 South High School Road, Indianapolis, IN 46241

  • Email Address: info@Indianaquality.com

  • Phone Number: 317-247-9050

  • Text Line: 317-728-1358

1. Information We Collect

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